TR
Tanja R
1 reviews | Active since Jan 2019
22 Apr 2020, 13:01
OUTSURANCE PATHETIC SERVICE!!!!!
GOOD DAY...
SOOOOO... I CALL YOU PEOPLE THIS MORNING TO ASK WHAT AM I SUPPOSED TO DO NOW AS IM ON A NO WORK NO PAY SITUATION CURRENTLY... HAD MY LAST SALARY PAID AT END OF MARCH...
ONLY TO BE TOLD OH BUT YOU DID GIVE DISCOUNT...
HOW???????? ON GODS GREEN EARTH IS THAT SUPPOSE TO HELP ME WHEN I HAVE NOT 1 CENT LEFT IN MY ACCOUNT?????
IM THERE NOW WHERE IM WILLING TO LEAVE MY CAR AND PARK IT OFF CANCEL MY INSURANCE WITH YOU GUYS AND JUST MOVE ON...
#NOT HELPFUL #DISAPPOINTED #HAVE NEVER SKIPPED A PAYMENT OR LATE #LOSING CUSTOMERS OUTSURANCE #WAKE UP!!!!
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OUTsurance's replyOfficial
28 Apr 2020, 12:55Good day Tanja,
This is a difficult time for all in SA and the impact of COVID-19 to the economy and citizens is huge. We fully understand your current situation and we are certainly not insensitive to the financial crisis many people are experiencing.
After reading your complaint, we immediately escalated the matter to the client care manager Faizel who called you to address your concerns and to discuss the matter in detail with you.
We appreciating you giving us the opportunity to address this with you.
Regards,
OUTsurance
This is a difficult time for all in SA and the impact of COVID-19 to the economy and citizens is huge. We fully understand your current situation and we are certainly not insensitive to the financial crisis many people are experiencing.
After reading your complaint, we immediately escalated the matter to the client care manager Faizel who called you to address your concerns and to discuss the matter in detail with you.
We appreciating you giving us the opportunity to address this with you.
Regards,
OUTsurance
OUTsurance's reply28 Apr 2020, 12:55
Official
Good day Tanja,
This is a difficult time for all in SA and the impact of COVID-19 to the economy and citizens is huge. We fully understand your current situation and we are certainly not insensitive to the financial crisis many people are experiencing.
After reading your complaint, we immediately escalated the matter to the client care manager Faizel who called you to address your concerns and to discuss the matter in detail with you.
We appreciating you giving us the opportunity to address this with you.
Regards,
OUTsurance
This is a difficult time for all in SA and the impact of COVID-19 to the economy and citizens is huge. We fully understand your current situation and we are certainly not insensitive to the financial crisis many people are experiencing.
After reading your complaint, we immediately escalated the matter to the client care manager Faizel who called you to address your concerns and to discuss the matter in detail with you.
We appreciating you giving us the opportunity to address this with you.
Regards,
OUTsurance