SM
Siyethemba M
1 reviews | Active since Apr 2019
29 Apr 2019, 14:41
Outsurance pathetic service!
Outsurance has failed me! I called to review my monthly premiums & usually got the" call again after 3 months so we can see what we can do"... So eventually I call again today after 2 Years and what do they do they Increase my premium! What horrible service & **************** is this?? I tell them I don't understand this and I am not consenting to to this they say "we are just doing our job" I am livid! Where on earth do they help people save as seen on their **** adverts? I am not happy at All!!!
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OUTsurance's replyOfficial
03 May 2019, 12:23Good day Siyeh,
It is a pity we could not offer you a saving. Bianca our client services manager contacted to address your concerns. She went through your profile and explained in detail how changing your physical address will have an impact on your risk exposure as well as premium.
Sorry for disappointing you.
Regards,
OUTsurance
It is a pity we could not offer you a saving. Bianca our client services manager contacted to address your concerns. She went through your profile and explained in detail how changing your physical address will have an impact on your risk exposure as well as premium.
Sorry for disappointing you.
Regards,
OUTsurance
OUTsurance's reply03 May 2019, 12:23
Official
Good day Siyeh,
It is a pity we could not offer you a saving. Bianca our client services manager contacted to address your concerns. She went through your profile and explained in detail how changing your physical address will have an impact on your risk exposure as well as premium.
Sorry for disappointing you.
Regards,
OUTsurance
It is a pity we could not offer you a saving. Bianca our client services manager contacted to address your concerns. She went through your profile and explained in detail how changing your physical address will have an impact on your risk exposure as well as premium.
Sorry for disappointing you.
Regards,
OUTsurance