OUTSURANCE ... OUT OF TOUCH WITH THEIR CLIENTS

For the past few days, I have been trying to get a quotation from Outsurance but it would seem that they are not interested in my business.

I initially spoke to a Hamlet L and distinctly told him that I wanted insurance for TWO buildings. After almost an hour in discussion, he sent me a policy covering ONE building only.

As a result, I had to phone Outsurance once more. This time I spoke to a Genevieve R. After the end of another long discussion, her draft policy also covered ONE building only.

I managed to speak to Genevieve R again this morning. I started by suggesting that Outsurance personnel need to listen to their clients to establish exactly what their need are.

Alas, that was the end of our conversation because Genevieve R SLAMMED DOWN THE PHONE!!

Is this what Covid19 is doing to us????