Outsurance/ OT***8

<p>What an awful experience. So after paying years and claiming for a burst geyser now. We had to pay an excess which we not arguing is due by us. Then outsurance insist on taking OUR geyser for them and tells me it belongs to them....we pay insurance religiously R1400 a month without fail. How can they tell me they are placing us in the same financial position like before. I have to pay excess of R2380 and they will be benefiting of a Geyser. What is the use of paying these Organisations R1400 every month and when you claim once every 3rd year you get service and being ********** like this. Insurance sucks, please prove us wrong.</p>