JH
Janet H
1 reviews | Active since Dec 2017
17 Dec 2025, 10:19
OUTsurance ************** on excess waiver to people over 60 who are still working
Situation:- I'm 60 + yrs old a pensioner, still working. My Geyer has burst . I phoned to find out if after 60yrs, OUTsurance waivers there excess . I was told that only persons that have retired and are not working get the excess waiver . I feel that this is a huge ************** issue. My reason are the following , I might have to work to insure that my living cost are covered. A person that has retired and is drawing off there pension funds and retirement annuity could be getting a monthly income much higher that i am . I would like other people input into this situation and if others have received this same feedback ?
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Replies (2)JH
Janet H's updateReviewer Update
17 Dec 2025, 10:21I would like to know why Hello Peter has removed my word discriminate from the title and content of my review ?
JH
Janet H's update17 Dec 2025, 10:21
Reviewer Update
I would like to know why Hello Peter has removed my word discriminate from the title and content of my review ?
OUTsurance's replyOfficial
19 Dec 2025, 06:56Hello Janet
Further to our initial response to you, we received feedback from our client care manager, confirming you were contacted.
The reason clients can only qualify to opt for a zero excess after retirement together with the minimum age of 60, were discussed with you.
Thank you for the opportunity to have clarified our stance.
Regards
The OUTsurance Team
Further to our initial response to you, we received feedback from our client care manager, confirming you were contacted.
The reason clients can only qualify to opt for a zero excess after retirement together with the minimum age of 60, were discussed with you.
Thank you for the opportunity to have clarified our stance.
Regards
The OUTsurance Team
OUTsurance's reply19 Dec 2025, 06:56
Official
Hello Janet
Further to our initial response to you, we received feedback from our client care manager, confirming you were contacted.
The reason clients can only qualify to opt for a zero excess after retirement together with the minimum age of 60, were discussed with you.
Thank you for the opportunity to have clarified our stance.
Regards
The OUTsurance Team
Further to our initial response to you, we received feedback from our client care manager, confirming you were contacted.
The reason clients can only qualify to opt for a zero excess after retirement together with the minimum age of 60, were discussed with you.
Thank you for the opportunity to have clarified our stance.
Regards
The OUTsurance Team