Outsurance not value for money

After being with Outsurance for 16 years I was shocked to discover how expensive they actually were. I had 2 cars insured with them and was paying almost R2400.00 a month. After confronting them, they miraculously were "able" to reduce my premium to R1600.00. I called a broker and he managed to get me insurance for my 3 cars with MiWay for less than Outsurance could give me on 2 cars after being a client for 16 years!!!!! THAT IS ASTOUNDING AND ALARMING!!!!!