LM
Lesego M
1 reviews | Active since Mar 2023
15 Mar 2023, 09:57
OUTsurance not trustworthy.
Hi, i would like to report that OUTsurance has done an Insurance Inquiry on my Credit report without my consent, and this happened just after i had told them not to, and as they record calls, this can be proven that i strictly told them not to.
My Protection of Personal Information Act (POPI Act) - POPIA has been violated by this people.
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OUTsurance's replyOfficial
23 Mar 2023, 10:16Good afternoon Lesego,
Further to our private reply, our sales manager has audited the call.
Our advisor should have respected your request and the service transgressions have been adressed.
The enquiry has been removed from your credit profile.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply, our sales manager has audited the call.
Our advisor should have respected your request and the service transgressions have been adressed.
The enquiry has been removed from your credit profile.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply23 Mar 2023, 10:16
Official
Good afternoon Lesego,
Further to our private reply, our sales manager has audited the call.
Our advisor should have respected your request and the service transgressions have been adressed.
The enquiry has been removed from your credit profile.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply, our sales manager has audited the call.
Our advisor should have respected your request and the service transgressions have been adressed.
The enquiry has been removed from your credit profile.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team