OUTSURANCE NOT OUT BUT VERY IN!

PHONED OUTSURANCE IN THE MORNING AFTER DISCOVERING THAT THE FREEZER HAD STOPPED WORKING. SPOKE TO A LADY BY TH NAME OF NERITHA WHO ASKED ME A FEW QUESTONS AND EXPLAINED WHAT WAS REQUIRED TO CLAIM. I GOT THE COMPANY WHO HAD RECENTLY REPAIRED THE FREEZER TO COM AND GIVE ME A REPORT AND FORWARDED IT TO NERITHA, NOT LON AFTER I HAD SENT IT NERITHA PHONED ME TO LET ME KNOW THAT I WAS COVERED AND THAT I WOULD BE RECEIVING A NEW DEEP FREEZE PLUS SOME MONEY FOR THE FOOD THAT I HAD LOST IN THE FREEZER WHICH WAS ABSOLUTLY FANTASTIC NEWS. OUTSURANCE AND NERITHA I CANT THANK YOU ENOUGH YOU MADE MY DAY AND NERITHA, OUTSURANCE HAVE GOT A GEM WITH YOU WORKING FOR THEM YOU ARE POLITE AND TO THE POINT, YOU HAVE AN AWESOME ATTITUDE AND IT COMES ACROSS ON THE PHONE. I THINK THAT YOU NEED AN IMMEDIATE RAISE. ONCE AGAIN THANKS A MIL.