ES
Emile S
1 reviews | Active since Jan 2021
01 Jun 2021, 20:12
Outsurance not honest
I took the car hire option as it was sold to me as a good service to have in case of an accident. You don't get told the steep deposit you have to pay for the care hire, not for free as they make it out to be.
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OUTsurance's replyOfficial
03 Jun 2021, 13:32Hello Emile
Thank you for your feedback.
Unfortunately, this is a refund Avis insist on, which is refundable.
Further to our private reply to you yesterday, please be so kind and forward us your policy or claim number via private reply, as we are unable to trace detail for you. We want to discuss your concerns with you.
We'll request our claims manager to contact you.
Regards
OUTsurance
Thank you for your feedback.
Unfortunately, this is a refund Avis insist on, which is refundable.
Further to our private reply to you yesterday, please be so kind and forward us your policy or claim number via private reply, as we are unable to trace detail for you. We want to discuss your concerns with you.
We'll request our claims manager to contact you.
Regards
OUTsurance
OUTsurance's reply03 Jun 2021, 13:32
Official
Hello Emile
Thank you for your feedback.
Unfortunately, this is a refund Avis insist on, which is refundable.
Further to our private reply to you yesterday, please be so kind and forward us your policy or claim number via private reply, as we are unable to trace detail for you. We want to discuss your concerns with you.
We'll request our claims manager to contact you.
Regards
OUTsurance
Thank you for your feedback.
Unfortunately, this is a refund Avis insist on, which is refundable.
Further to our private reply to you yesterday, please be so kind and forward us your policy or claim number via private reply, as we are unable to trace detail for you. We want to discuss your concerns with you.
We'll request our claims manager to contact you.
Regards
OUTsurance