OUTSURANCE NOT DELIVERING WHAT IT STANDS FOR

Monday morning I contacted Outsurance about a break in I suffered. Claim was registered and on Tuesday I was contacted by warren Kennedy that he was the assessor.and he emailed 2 documents I had to sign and send back as well as other information he needed and I comp**** to it all. Now my complaint:..the manner the assessment /interrogation was done. I literally was interrogate on every item, how I paid for it, how/where did i got the cash, was it drawn in stages, how it was transported, the description of vehicle it was transported in, my account numbers was requested, I need to get bank statements, phone numbers, more photos of games as proof, more proof of ownership, where I buy my clothes from, what I did with old items after I bought new ones, what I still have in my house, proof of my where about the day of the break in.so actually in this case I was the victim twice. And to top it all, after an hour and a half of interrogation I got told that it looks like I have limited coverage and that means Im not covered for theft..what person buys insurance that does not cover theft??? Shame on you Outsurance, I dont interrogate you every month you debit my account of my payment