OUTSURANCE NO SERVICE
REF: ********** 13 My vehicle was collected by Steyls Breakdown as a call out from Outsurance as their supplier on the 22/03/2019. All the paperwork was done correctly. My vehicle was then returned to me at my request as it was never delivered in the first instance. My vehicle was returned DAMAGED by Steyls breakdown on the 26/03/2019. I am still not getting a satisfactory outcome to my claim submitted to outsurance for there contracted supplier damaging my vehicle. It has been almost 2 months now. All documentation and proof has been submitted correctly. Outsurance claim manager Mr Harding has not even returned my call. Disgusting service, how can their contracted suppliers damage our vehicles and we the consumer get messed around. This is the worst service I have had.
It is very worrying to read about your terrible experience and the lack of feedback is unacceptable. We have contacted you to ensure a satisfactory outcome.
We can confirm that the matter has been finalised and payment has been processed.
We apologise for the inconvenience caused.
Regards,
OUTsurance
It is very worrying to read about your terrible experience and the lack of feedback is unacceptable. We have contacted you to ensure a satisfactory outcome.
We can confirm that the matter has been finalised and payment has been processed.
We apologise for the inconvenience caused.
Regards,
OUTsurance
