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Eduan B

1 reviews | Active since May 2015

28 Feb 2019, 11:40

Outsurance NO-REPLY

Very very unhappy . 3rd Party claim from November 2018 still OUTstanding. Nobody comes back to me.

0
Replies (2)
OUTsurance
OUTsurance's reply28 Feb 2019, 12:15
Official
Good day eduanbooyens,
 
 We acknowledge receipt of your complaint. We have escalated the matter for urgent attention.
 
 We do apologise for the inconvenience caused.

Kind regards,
OUTsurance 

Best regards,

OUTsurance
OUTsurance's reply06 Mar 2019, 10:29
Official
Good day eduanbooyens,

Thank you for your feedback. We can confirm our legal team have been in contact with your insurer and they accepted our offer. You may contact your insurer to confirm.

We do apologise for the delay.

Regards,
OUTsurance


 

Best regards,