FG
Freddie G
1 reviews | Active since Jul 2020
15 Nov 2022, 11:11
Outsurance never keep promises
I insured my vehicle at Outsurance and requested installation of a tracking device. They promised to have a Company contacted to do the installation. After numerous attempts to contact Outsurance in order to assist, nothing is happening. I feel like getting my Insurance with them cancelled. Shame on you Outsurance
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OUTsurance's replyOfficial
16 Nov 2022, 10:15Hello Freddie
Further to our private reply to you, we again wish to apologise for the poor service you have been subjected to!
Our client care manager was in contact with you. We escalated the matter and you will be contacted and assisted by the relevant tracking company.
Thank you for accepting our apologies.
Regards
OUTsurance
Further to our private reply to you, we again wish to apologise for the poor service you have been subjected to!
Our client care manager was in contact with you. We escalated the matter and you will be contacted and assisted by the relevant tracking company.
Thank you for accepting our apologies.
Regards
OUTsurance
OUTsurance's reply16 Nov 2022, 10:15
Official
Hello Freddie
Further to our private reply to you, we again wish to apologise for the poor service you have been subjected to!
Our client care manager was in contact with you. We escalated the matter and you will be contacted and assisted by the relevant tracking company.
Thank you for accepting our apologies.
Regards
OUTsurance
Further to our private reply to you, we again wish to apologise for the poor service you have been subjected to!
Our client care manager was in contact with you. We escalated the matter and you will be contacted and assisted by the relevant tracking company.
Thank you for accepting our apologies.
Regards
OUTsurance