CD
Craig D
1 reviews | Active since Jan 2019
21 Apr 2020, 15:37
Outsurance needs to up their game and have online optouns for completing quotes
They should REALLY have the option of completing the initial check online!!
Spent over 20 minutes on a really bad line trying to get quote.
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Replies (1)
OUTsurance's replyOfficial
22 Apr 2020, 11:27Good day Craig,
Thanks for giving us the opportunity to contact you and address your concerns. Ash our sales manager discussed our underwriting process in detail with you.
Regarding the poor sound quality, our staff are working remotely from home and at times we do experience poor sound quality and call dropping.
Thank you for your understanding and we do apologise for the inconvenience caused.
Regards,
OUTsurance
Thanks for giving us the opportunity to contact you and address your concerns. Ash our sales manager discussed our underwriting process in detail with you.
Regarding the poor sound quality, our staff are working remotely from home and at times we do experience poor sound quality and call dropping.
Thank you for your understanding and we do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply22 Apr 2020, 11:27
Official
Good day Craig,
Thanks for giving us the opportunity to contact you and address your concerns. Ash our sales manager discussed our underwriting process in detail with you.
Regarding the poor sound quality, our staff are working remotely from home and at times we do experience poor sound quality and call dropping.
Thank you for your understanding and we do apologise for the inconvenience caused.
Regards,
OUTsurance
Thanks for giving us the opportunity to contact you and address your concerns. Ash our sales manager discussed our underwriting process in detail with you.
Regarding the poor sound quality, our staff are working remotely from home and at times we do experience poor sound quality and call dropping.
Thank you for your understanding and we do apologise for the inconvenience caused.
Regards,
OUTsurance