VW
Vicky W
1 reviews | Active since Dec 2018
25 Sept 2024, 13:54
OUTSURANCE MONTHLY PREMIUMS
I got an email from OUTsurance regarding the increase on my policy, I contacted them today regarding the increase on my car insurance, how can you pay a monthly premium of R564.00 on a Polo Volkswagen 2005 model?? The consultant I spoke to was very arrogant not even allowing me to finish speaking just telling me its inflation?? I did not even get a chance to review the house contents premium that is almost R800 as well. No wonder everybody moves to Santam for insurance!
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OUTsurance's replyOfficial
25 Sept 2024, 14:14Hello Vicky
Thank your for your feedback.
It's understandable that you are unhappy with the annual increase.
We are however very sorry to read about the poor conduct and service you received upon querying the annual increase.
Our client care manager will audit the call and contact you.
Regards
The OUTsurance Team
Thank your for your feedback.
It's understandable that you are unhappy with the annual increase.
We are however very sorry to read about the poor conduct and service you received upon querying the annual increase.
Our client care manager will audit the call and contact you.
Regards
The OUTsurance Team
OUTsurance's reply25 Sept 2024, 14:14
Official
Hello Vicky
Thank your for your feedback.
It's understandable that you are unhappy with the annual increase.
We are however very sorry to read about the poor conduct and service you received upon querying the annual increase.
Our client care manager will audit the call and contact you.
Regards
The OUTsurance Team
Thank your for your feedback.
It's understandable that you are unhappy with the annual increase.
We are however very sorry to read about the poor conduct and service you received upon querying the annual increase.
Our client care manager will audit the call and contact you.
Regards
The OUTsurance Team