Outsurance misleading and slow to get anything done.
Worst experience of my life with a insurance company. Service is really bad, communication is really bad. Signup process i was **** to about time to execute a claim. Pay your installment each month for 2 year try to make a claim and takes a week to get absolutely no where.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
25 Jan 2021, 15:40Good afternoon Dee
Thank you for bringing this to our attention, we certainly do not blame you for voicing your unhappiness.
Our claims manager Devan has been in contact with you to offer our apologies for the manner in which your claim has been handled. We agree that you should not have to call in to obtain feedback on the status of your claim.
Devan has advised that we will be in contact with you to provide you with updates on the progress of your claim until the matter is finalised.
We are sorry for the poor experience you have received from us up to this point.
Regards
OUTsurance
OUTsurance's reply25 Jan 2021, 15:40
Official
Good afternoon Dee
Thank you for bringing this to our attention, we certainly do not blame you for voicing your unhappiness.
Our claims manager Devan has been in contact with you to offer our apologies for the manner in which your claim has been handled. We agree that you should not have to call in to obtain feedback on the status of your claim.
Devan has advised that we will be in contact with you to provide you with updates on the progress of your claim until the matter is finalised.
We are sorry for the poor experience you have received from us up to this point.
Regards
OUTsurance