LM
Lerato M

1 reviews | Active since Aug 2020

04 Nov 2024, 11:44

Outsurance ****mers

I so disappointed ☹️ after paying more than 20thousand with no claim. And 11months to my cash back they cancelled my policy. Insurance it is really a ****.

0
Replies (2)
OUTsurance
OUTsurance's reply04 Nov 2024, 13:28
Official
Good day Lerato,

We acknowledge receipt of your review. We have escalated this to a client services manager.

We do apologise for the disappointment.

Regards,
The OUTsurance Team

Best regards,

OUTsurance
OUTsurance's reply07 Nov 2024, 16:23
Official
Good day Lerato,

Thank you for your review.

You placed a stop order at the bank and your policy auto cancelled as a result. Our client services manager, Sershen, advised you that your policy has since been reinstated.

We do apologise for the inconvenience caused.

Regards,
The OUTsurance Team

Best regards,