1 reviews | Active since Sept 2019
Outsurance ****med me
I wanted to cancel my account since my partner took over my account and added to his..the lady said if she can't beat the current rate of the new insurance for all our cars..outsurance will give me R500 ..
She sent me a one time pin and said will send me a link to follow since we got a better deal on all our cars with the others insurance company..when I called in a lady by Nthabiseng told what that other lady promised was not true and she can't process the R500.. I was heartbroken especially because for 2 days trying to cancel I was given confusing advice..why did she lie to me.. I was planning to pay for my son's swimming lesson this month..it might be small change for some people but it was promised to me..so down
I have given up on the R500 **** thing as it is petty and I know you won't give me as promised..but you're still being dishonest again even in public that you will come back to me..but I haven't heard from anyone from outsurance since 07/11/2025..so i guess it reflects on your companies standards of procedure
I have given up on the R500 **** thing as it is petty and I know you won't give me as promised..but you're still being dishonest again even in public that you will come back to me..but I haven't heard from anyone from outsurance since 07/11/2025..so i guess it reflects on your companies standards of procedure
My experience with you was not a good one at all because it involved my integrity and emotions..
Thank you for the kind care manager may God bless him..I didn’t catch his name..
They did call me back today and apologised for my experience..I received the apology and efforts made from the promotion team although I refused to continue with them for the R500 promotion because it feels like I fought hard for it..
Thank you to the care manager who called me and hello Peter for being a vehicle for griviances customers and service providers
My experience with you was not a good one at all because it involved my integrity and emotions..
Thank you for the kind care manager may God bless him..I didn’t catch his name..
They did call me back today and apologised for my experience..I received the apology and efforts made from the promotion team although I refused to continue with them for the R500 promotion because it feels like I fought hard for it..
Thank you to the care manager who called me and hello Peter for being a vehicle for griviances customers and service providers