DP
Daniel P
1 reviews | Active since Jul 2014
21 Mar 2023, 12:54
Outsurance make me pay excess for half a job.
Painful process to get my car sorted once the car was returned work was not complete my sideview mirror is still smashed and missing pieces.
I will be looking for a new insurance company.
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Replies (3)0
Replies (3)DP
Daniel P's updateReviewer Update
22 Mar 2023, 10:07Thanks for that but I am still stuck with a broken car.
DP
Daniel P's update22 Mar 2023, 10:07
Reviewer Update
Thanks for that but I am still stuck with a broken car.
DP
Daniel P's updateReviewer Update
22 Mar 2023, 12:31Why are you replying privately? What is there to hide?
DP
Daniel P's update22 Mar 2023, 12:31
Reviewer Update
Why are you replying privately? What is there to hide?
OUTsurance's replyOfficial
28 Mar 2023, 09:54Good day Daniel,
Your review was naturally worrying. Further to our private response, we can confirm that Mamello from our client liaison team has been in contact with you to address your concerns and to discuss the way forward.
Once you have provided Mamello with the required information, she will revert with proper feedback.
We are sorry for the poor workmanship.
Regards,
OUTsurance
Your review was naturally worrying. Further to our private response, we can confirm that Mamello from our client liaison team has been in contact with you to address your concerns and to discuss the way forward.
Once you have provided Mamello with the required information, she will revert with proper feedback.
We are sorry for the poor workmanship.
Regards,
OUTsurance
OUTsurance's reply28 Mar 2023, 09:54
Official
Good day Daniel,
Your review was naturally worrying. Further to our private response, we can confirm that Mamello from our client liaison team has been in contact with you to address your concerns and to discuss the way forward.
Once you have provided Mamello with the required information, she will revert with proper feedback.
We are sorry for the poor workmanship.
Regards,
OUTsurance
Your review was naturally worrying. Further to our private response, we can confirm that Mamello from our client liaison team has been in contact with you to address your concerns and to discuss the way forward.
Once you have provided Mamello with the required information, she will revert with proper feedback.
We are sorry for the poor workmanship.
Regards,
OUTsurance