TN
Tia N

1 reviews | Active since Nov 2016

30 Nov 2016, 16:51

Outsurance looks for ways NOT to pay

<p>Please can I have a verdict of whether you will pay for my claim or not. Claim - ********** 54</p> <p>In terms of HOW the validation was conducted, that I would first like to discuss privately. I called today to ask for someone I could speak to regarding this and I was given an email address. I would like someone to call me regarding this otherwise any written form with either be on this platform and on your FB page.</p> <p>i look forward to your reply</p>

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Replies (2)
OUTsurance
OUTsurance's reply05 Dec 2016, 14:47
Official

Our apologies for the belated response.

It was imperative we receive proper feedback from our assessing manager, who in turn provided you with detailed feedback on why the claims has been rejected and your policy voided.

Please don't hesitate to contact our assessing manager, Marius should you require any further detail.

Regards

Dinky

TN
Tia N's update06 Dec 2016, 06:33
Reviewer Update

Why would I complain to the very same people who conducted an ******* investigation??? Does it make sense for you?