Outsurance Looks for Every Reason NOT to Pay Claims, even Genuine Ones

A client of Outsurance hit into my car at a four way robot, my side was green for sure. At the time she was very apologetic and promised that her insurance company would sort out the repairs to my car. This was on a Saturday afternoon.

Come Monday morning, she and I both submitted the claim. After a couple of days, Outsurance sent an assessor to determine the extent of the damage and I guess the estimated cost of repairs.

Following the assessor's visit, and after a few days, Outsurance called me to tell me that their client's story was different from mine and so they would not settle the claim.

How convenient! Clearly, Outsurance found a nice reason not to settle the claim, after so many days after the event and after their their own assessor's visit.

Outsurance does NOT settle claims as they want the public to believe, at least that was my experience, even with a genuine claim.