Outsurance living nightmare
I contacted Outsurance for a quote, then went with Mi-Way. Ever since I have received at least 30 calls a day with voice notes with no one speaking - the agent - Masego Phatlane <***>. This after I called *** and spoke to Jason, "who would make my day better!" when I kindly requested and told them that I am not interested in Outsurance. This guy does not stop!!!
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OUTsurance's replyOfficial
31 Jul 2023, 13:06Good afternoon Natasha,
We are sorry to hear that you have been inundated with calls from us and understand your frustration.
The service transgressions will be dealt with the advisor internally.
We can assure you that you will not receive further calls from us and apologise for the inconvenience caused.
Regards,
The OUTsurance Team
We are sorry to hear that you have been inundated with calls from us and understand your frustration.
The service transgressions will be dealt with the advisor internally.
We can assure you that you will not receive further calls from us and apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply31 Jul 2023, 13:06
Official
Good afternoon Natasha,
We are sorry to hear that you have been inundated with calls from us and understand your frustration.
The service transgressions will be dealt with the advisor internally.
We can assure you that you will not receive further calls from us and apologise for the inconvenience caused.
Regards,
The OUTsurance Team
We are sorry to hear that you have been inundated with calls from us and understand your frustration.
The service transgressions will be dealt with the advisor internally.
We can assure you that you will not receive further calls from us and apologise for the inconvenience caused.
Regards,
The OUTsurance Team