Outsurance - Life Insurance: Extremely Persistent

Dear Outsurance,

Please note that your call centre agents particularly in the Life Insurance division are extremely persistent. They refuse to take No for an answer and this is unfortunately very unprofessional for a reputable service provider i.e. Outsurance. My experience with your agent was numerous calls daily which I cannot answer most of the time due to work commitments and also when I advised that I have a policy already that I am happy with, your agent somewhat forces me to take another policy which I do not have the budget for yet the agent still says that I will have the budget for it. This is unacceptable! I will appreciate it greatly if Outsurance Senior management can have a discussion with your Sales staff on this aspect such that other individuals will not have the same experience as I did. Thank you.