Outsurance Life - Contract against my consent

I am highly upset with Outsurance Life and the way I was against my will forced into being signed up for disability cover.

On 19 of October I was contacted by a sales consultant asking whether I would be interested in received a Outsurance life QUOTATION . I agreed as I was possibly interested in finding out what the monthly premium would be should I decide to one day take on this cover. I was then put through to a “Specialist” that the explained the benefits and the cover as well as the Outbounce - This conversation continued for 40 minutes. At the end of the conversation, he asked me whether I would be interested in proceeding with taking on the policy as he can see what my banking details are loaded as at Outsurance short term cover. I specifically stated that he was not to proceed as I wanted to discuss this with my family before agreeing to anything going forward.

Thereafter, I was contacted for blood tests where I once again explained that I was merely doing a quote and not interested in actually taking on the Life insurance policy and therefore was not necessary for the blood tests to be done.

Today, I receive an email confirming that I have now been signed up for the life insurance policy and that my premiums will start to be deducted from November.

When I called the call center I was after 3 transfers put through to another “Specialist” and I explained to him again that I under no circumstances am interested in this policy and that I should be cancelled with immediate effect. The then proceeded to first guilt trip me into keeping the policy by reminding me about the value of my family, which further aggravated me. When that attempt did not work, he proceeded to try lower my premium where I again had to plead with him to remove the cover policy which I did NOT agree too.

I am highly upset with this as I feel that I shouldn’t have to take time out of my day trying to cancel policies that I am not interested in.