1 reviews | Active since Oct 2021
OUTsurance Lies
OUTsurance called me and said that they want to try beat my current insurer and will give me R500 if they don't. Although I said I don't have time they insisted. They took my valuable time (a long time on the phone) to ask me a series of question and in the end they couldn't beat my current insurance premium and excess. They said that they will pay me R500, but until now they didn't. I even followed up with no feedback from them. They just suddenly went quiet. It's been over a year now. Going on 2 years and I still think about the deception and wasted time. They should've just left the R500 and not waste my time like that. This is just a scheme to get people to buy their insurance. They blatantly ****. That's just how OUTsurance is. I wouldn't give them my time again and advise people do the same who already have insurance.
We are sorry to hear that the quote promotion process was not concluded for you at the time.
Our quote promotion team are looking into the matter and will be in contact with you.
Regards,
The OUTsurance Team
We are sorry to hear that the quote promotion process was not concluded for you at the time.
Our quote promotion team are looking into the matter and will be in contact with you.
Regards,
The OUTsurance Team
I understand that they should beat your entire insurance package including the excess. Now they are claiming that the excess is not the important thing. What is "like-for-like basis". There's no point in lowering the premium but having a high excess of R6000+ where my current insurance is charging only R2000 for a low premium as well. Any insurance company can reduce the premium but increasing the excess. I am still unhappy and my trust in OUTsurance is completely gone.
I understand that they should beat your entire insurance package including the excess. Now they are claiming that the excess is not the important thing. What is "like-for-like basis". There's no point in lowering the premium but having a high excess of R6000+ where my current insurance is charging only R2000 for a low premium as well. Any insurance company can reduce the premium but increasing the excess. I am still unhappy and my trust in OUTsurance is completely gone.