OUTSURANCE ***** AND ****** WHO WON'T REFUND/DON' TAKE OUTSURANCE COVER

I used to rate Outsurance number in everything because of how they treated me when I was with them but I HAVE CHANGED MY MIND. THEY ARE ****** AND *****. MY FATHER IS CURRENTLY WITHOUT INSURANCE COVER BECAUSE OF OUTSURANCE. HE CANCELLED HIS POLICY ON 8 MARCH 2022, THEY TOLD HIM HE WILL BE REFUNDED ON 8 APRIL 2022. I called in to find out why it will take a month to process a refund of less than R600, I spoke to Brandon when I called in. I told him that I cancelled my Outsurance policy before and I got my refund in 2 days time, I asked him to call my father. Brandon told my father that payment would be processed on Wednesday 9th March, it should reflect in his bank account on Thursday 10th, latest Friday 11th.

Today is Wednesday 16th, my father still has not received his money, he still does not have a cover for his car because Outsurance refuses to refumd him, OUTSURANCE IS BASICALLY *****ING FROM MY FATHER. THEY ARE ANGRY HE LEFT THEM, THEY ARE PUNISHING HIM FOR LEAVING BY REFUNDING HIM A MONTH LATER. Today,16th March, I called in and spoke to Kgomotso, I asked her to check when my father will get his refund, she said 8 April according to the system. I asked her to call my father, Thandiwe from finance called my father today telling him refund will be made on 8 April. My father's car is currently not covered because he thought his refund from OUTSURANCE WAS GOING TO BE QUICK. I HATE OUTSURANCE FOR WHAT THEY ARE DOING TO MY FATHER. OUTSURANCE A.D BRANDON **** TO MY FATHER SAYING THAT HE WAS GOING TO GET HIS MONEY ON THURSDAY 11TH MARCH AND HE DID NOT.

TERRIBLE SERVICE FROM BRANDON(RENTETION OR CANCELLATION DEPT), TERRIBLE SERVICE FROM EVERYONE INVOLVED IN THE CANCELLATION OF MY FATHER'S POLICY, MOST IMPORTANTLY HORRIBLE AND TERRIBLE SERVICE FROM OUTSURANCE.

DON'T TAKE COVER WITH OUTSURANCE, THEY ARE ***** AND ******.

I WANT MY FATHER'S REFUND PROCESSED WITH IMMEDIATE EFFECT, MONEY MUST BE IN HIS BAMK ACCOUNT BY CLOSE OF BUSINESS DAY 17 MARCH 2022 OR ELSE . . . . .