jJ
jls J

1 reviews | Active since Jul 2017

17 Jul 2017, 08:24

Outsurance Legal Pretoria

<p>I was recently involved in a motor vehicle accident that was not my fault - another motorist side swipped my car when he failed to stop in time at a robot that was not working but which I treated as a normal stop sign.</p> <p>I called my insurance company which is Outsurance and they immediately assisted me with a claim number and where to take my car to for an assesment.</p> <p>Fortunately I could still drive my car and when I got there the Assesor was ready and waiting for me.</p> <p>Outsrance had already passed on all the relevant iformation regarding my claim to him.</p> <p>Soon afterwards Ousurance called me to arrange for car to be taken in for repair.</p> <p>However, my No-Claim bonus was now forfeighted and I was still not sure what would happen next?</p> <p>But the Outsrance's Legal department called me. I answered the call and the Legal Representative introduced himself as Tristan Govender.</p> <p>Tristan had already made contact with the other person who caused the accident aswell as with his Insurance Company.</p> <p>Tistan informed me that He was going to claim back my excess payment from the other Insurance Company but he also said that they might not be successful and that I should be patient as the process could take some time.</p> <p>The accident happened sometime in May of this year and on Friday the 15th July I got a call from Tristan to say that they had been successful in their claim and that the complete amount of my excess has been paid back into my account.</p> <p>I just want say, THANK YOU to Ousrance Pretoria for efficiency and proffesionalism.</p> <p>I am a very happy customer and I will recommend Outsurance any day to any one who needs to know that there possessions are being looked after.</p> <p> </p> <p>Johan L Schoeman. </p>

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Replies (2)
jJ
jls J's update17 Jul 2017, 08:35
Reviewer Update

I tried to post 5/5 excellent. Your service was EXCELLANT.

OUTsurance
OUTsurance's reply17 Jul 2017, 17:04
Official

Tristan never fails to impress and we are lucky to have him on our team!

Thank you for the compliment on the superb service he provided.

Great to know he successfully recovered your excess, well done Tristan!

Regards, Sarah