Outsurance leaves you out of your money

I don't even know where to begin, I'm shaken with with fury. Friday 28th May, I called outsurance to get a quote and cover for my car that I was in the process of buying and collecting later that afternoon. At about 14h00 I called outau3to cancel the policy because we did not go ahead with the buying of the new car. They promised me that the policy has been canceled and no debit will be coming off from my account. Tuesday outsurance deducted R930 from my account. I was not upset, I simply called my bank to reverse the debit. I also called outsurance to explain what happened. They again assured me that it's canceled and won't happen again. On Wednesday outsurance deducted another R980. 34. This time, I called the bank again and ask them to reverse it. I called outsurance and explained again what happened, I even said to the lady I'm not upset, I'm only worried about my credit score being affected by this. After a very long call with them, they assured me it won't happen again(3rd time). I then received a message saying that my debit was not successful and that outsurance will be deducting R470 to start my cover. Saturday morning, the 5th June, they gone and went to deduct their R470. There was not enough money in that account, so obviously it was not successful, but the worst now happened, my bank account now shows one debit order unsu3dur to funds. This is the worst service I ever experienced and it ruined my credit score. Not even to speak about the numerous phones calls I had to make to outsurance and the bank with my airtime to sort out your *********** staff issue. This issue is still not resolved. I'm ashamed and will never use or recommend outsurance. Yet the TV is full of you wanting to convey more people! Shame. I need to be compensated for this uncalled ordeal.