Outsurance leaves me high and dry before Christmas

When outsurance advertises how great they are. Please know they are as capitalistic as the rest of them. You pay them considerable amounts and trust them to do what they get paid for. But no. It's money greedy moguls who make decisions on your behalf . We had a oil fire in my kitchen while in isolation due to covid. Few days before Christmas. They are so cheap and know that the fine print is what they depend on. So they want to replace few of my cupboards not all because they only replace what's damaged . So my kitchen has to look like a circus despite my loyalty and patience over the festive season. What's the point of being insured for these unforeseen circumstances when they tell you **** like" we don't cover mismatches " I'm truly disgusted and disappointed and would like to warn people . When their retention department convinced me to stay I actually stayed . Don't fall prey to their ***. Nebermind the trauma you endure at the end of the day business is business no CEO behaviour . #outsuranceis***