gC
gerda C
1 reviews | Active since Feb 2022
16 Aug 2023, 13:12
OUTSURANCE JUST LOST A CLIENT
WHAT BAD SERVICE, I WANT TO SWITCH TO OUTSURANCE BUT THEY WANT TO DISCUSS BUSSINESS OVER THE PHONE WITH ME, I HAVE SEND A 12 PAGE DOCUMENT TO THEM WITH 7 DIFFERENT VEHICLE ON AND HOUSE CONTENTS, THAT I WANT INSURED BUT STILL YOU CAN NOT PUT SOMETHING ON PAPER FOR ME.. A SIMPLE QUOTE ON EVERYTHING MENTIONED ABOVE..
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OUTsurance's replyOfficial
16 Aug 2023, 14:49Good day Gerda,
Thanks for your feedback.
We can assist you with a quote telephonically through our call centre or we can appoint a broker to assist you. Not good to see the broker option wasn't provided to you. We have requested our broker team to contact you.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thanks for your feedback.
We can assist you with a quote telephonically through our call centre or we can appoint a broker to assist you. Not good to see the broker option wasn't provided to you. We have requested our broker team to contact you.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply16 Aug 2023, 14:49
Official
Good day Gerda,
Thanks for your feedback.
We can assist you with a quote telephonically through our call centre or we can appoint a broker to assist you. Not good to see the broker option wasn't provided to you. We have requested our broker team to contact you.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thanks for your feedback.
We can assist you with a quote telephonically through our call centre or we can appoint a broker to assist you. Not good to see the broker option wasn't provided to you. We have requested our broker team to contact you.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team