Outsurance just like the government all talk no show

<p>Had a breaking on my property on the 1/07/2017, reported it o. That day was told the claims department closes at 13:00 lady took my details said they will phone me the monday.</p> <p>Monday came no one phoned me I phoned them spent quite a while on the phone, the gentleman asked me all the questions then he said 3 to 4 days for an answer it was referred to an assessor that could not see me the Thursday instead he could only see me the Friday came the Friday everything that was said the first time I had to repeat all over again.</p> <p>I did that now asking questions and no replies asking for updates was told will give up date tmo we are now on 12/7/2017</p> <p>And still waiting for the outcome as I cannot see that this takes as long as this as I am not the ******** who stole my stuff but I feel like one with all the questions but no answers from them.</p> <p>Now I must just wait till some one tells me what is going on or what is going to happen.</p>