AP
Antoinette P
1 reviews | Active since Mar 2018
29 Mar 2022, 08:50
Outsurance just don't care anymore!
Don't even try to become a customer of Outsurance. Outsurance is OUT OF DATE, they LACK INSIGHT and they DO NOT CARE about CUSTOMERS. The company is eager to advertise on any possible platform but they are not willing to speak to customers. I have a policy number, my debit order is in place but OUTSURANCE refuses to fulfill their promises to me. If I do not hear from Outsurance today (29/03/2022) I will have no choice than to cancel my debit order. I will be forced to search for a more trustworthy INSURANCE company than an *********** OUTSURANCE company.
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Replies (1)
OUTsurance's replyOfficial
01 Apr 2022, 07:33Hello Antoinette P
We are very sorry to see how you feel about our service!
Our client care manager contacted you. We discussed your concerns about the documents being addressed to the contact person opposed to the policy holder and you also mentioned the calls you received from the tracking company.
It's most unfortunate you decided to cancel your cover with us.
Regards
OUTsurance
We are very sorry to see how you feel about our service!
Our client care manager contacted you. We discussed your concerns about the documents being addressed to the contact person opposed to the policy holder and you also mentioned the calls you received from the tracking company.
It's most unfortunate you decided to cancel your cover with us.
Regards
OUTsurance
OUTsurance's reply01 Apr 2022, 07:33
Official
Hello Antoinette P
We are very sorry to see how you feel about our service!
Our client care manager contacted you. We discussed your concerns about the documents being addressed to the contact person opposed to the policy holder and you also mentioned the calls you received from the tracking company.
It's most unfortunate you decided to cancel your cover with us.
Regards
OUTsurance
We are very sorry to see how you feel about our service!
Our client care manager contacted you. We discussed your concerns about the documents being addressed to the contact person opposed to the policy holder and you also mentioned the calls you received from the tracking company.
It's most unfortunate you decided to cancel your cover with us.
Regards
OUTsurance