KM
Karabo M
1 reviews | Active since Jan 2026
30 Jan 2026, 10:52
Outsurance it’s advertising false news
I spoke to someone called Lethabo regarding the adverti*****t I saw online which stated that if outsurance can not beat my current insurance they would give me R500. We went through the process and they couldn’t beat my current insurance and he sent me a link I later find out that there was information Lethabo did not tell regarding my 500
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Replies (2)0
Replies (2)
OUTsurance's replyOfficial
30 Jan 2026, 11:07Hello Karabo
Thank you for reaching out to us.
It's a pity to see we were unable to offer you a saving. Please accept our apologies for the disappointment.
Ts & Cs need to be met in order to qualify for paymengt.
We will look into the matter and our quote promotion team will arrange a call to you.
Regards
The OUTsurance Team
Thank you for reaching out to us.
It's a pity to see we were unable to offer you a saving. Please accept our apologies for the disappointment.
Ts & Cs need to be met in order to qualify for paymengt.
We will look into the matter and our quote promotion team will arrange a call to you.
Regards
The OUTsurance Team
OUTsurance's reply30 Jan 2026, 11:07
Official
Hello Karabo
Thank you for reaching out to us.
It's a pity to see we were unable to offer you a saving. Please accept our apologies for the disappointment.
Ts & Cs need to be met in order to qualify for paymengt.
We will look into the matter and our quote promotion team will arrange a call to you.
Regards
The OUTsurance Team
Thank you for reaching out to us.
It's a pity to see we were unable to offer you a saving. Please accept our apologies for the disappointment.
Ts & Cs need to be met in order to qualify for paymengt.
We will look into the matter and our quote promotion team will arrange a call to you.
Regards
The OUTsurance Team
OUTsurance's replyOfficial
03 Feb 2026, 13:05Hello Karabo
Further to our initial response to your review, we again wish to apologise for your disappointing service experience.
Our advisor provided you with inadequate advice which we sincerely apologise for. A requirement is for your current insurance cover to have been in place for a minimum of 30 days, which was not the case with your cover.
Since this was our error, we cannot penalise you. Our client care manager contacted and assisted you with the claiming process.
Regards
The OUTsurance Team
Further to our initial response to your review, we again wish to apologise for your disappointing service experience.
Our advisor provided you with inadequate advice which we sincerely apologise for. A requirement is for your current insurance cover to have been in place for a minimum of 30 days, which was not the case with your cover.
Since this was our error, we cannot penalise you. Our client care manager contacted and assisted you with the claiming process.
Regards
The OUTsurance Team
OUTsurance's reply03 Feb 2026, 13:05
Official
Hello Karabo
Further to our initial response to your review, we again wish to apologise for your disappointing service experience.
Our advisor provided you with inadequate advice which we sincerely apologise for. A requirement is for your current insurance cover to have been in place for a minimum of 30 days, which was not the case with your cover.
Since this was our error, we cannot penalise you. Our client care manager contacted and assisted you with the claiming process.
Regards
The OUTsurance Team
Further to our initial response to your review, we again wish to apologise for your disappointing service experience.
Our advisor provided you with inadequate advice which we sincerely apologise for. A requirement is for your current insurance cover to have been in place for a minimum of 30 days, which was not the case with your cover.
Since this was our error, we cannot penalise you. Our client care manager contacted and assisted you with the claiming process.
Regards
The OUTsurance Team