1 reviews | Active since Jun 2025
Outsurance is the WORST.
The biggest **** if there ever was one. You'll want to read this. I was an accident in March. I am still waiting for my car. I phone outsurance. I keep being referred to someone else. My claims officer is always busy on the line with someone else. Before the accident I paid R1120 for car insurance. After the accident they said no girl we'll increase it to R1649. I said sho no it's fine. I received an email about a month ago saying from the 15th July 2025 I will be paying R1999 for my car insurance. This is the worst insurance company there is. They are never there when you need them. They referred my car to an even worse ****** panel beating company and I am still in the dark about when I will be receiving my car.
We apologize for the poor service experience.
We apologize for the poor service experience.
Thank you for giving us the opportunity to look into the matter and provide you with recourse.
Our client liaison manager, Lerato, discussed the claim in detail with you and waived half of your excess. We can confirm that the repairs to your vehicle have since been completed.
You have our apologies for your experience with us.
Regards,
The OUTsurance Team
Thank you for giving us the opportunity to look into the matter and provide you with recourse.
Our client liaison manager, Lerato, discussed the claim in detail with you and waived half of your excess. We can confirm that the repairs to your vehicle have since been completed.
You have our apologies for your experience with us.
Regards,
The OUTsurance Team
