AN
Adelle N

1 reviews | Active since Mar 2022

06 Aug 2025, 10:24

Outsurance is the best

Outsurance is the best. My doggie had to go to the Vet for a procedure, I submitted my claim the next day, a friendly and professional consultant contacted me in connection with the claim, het first question to me was how my doggie was doing, she was very concerned and very empathetic. My claim was paid out 3 days later. Also 5 days after my doggie, my car left me stranded along the road. We contacted Outsurance for assistance and I was immediately asked whether we are at a safe location and should they send security to come and sit with us. A flatbed truck came to our assistance within 10 minutes. On our way, the outsurance consultant contacted me to make sure we are ok and safe, and when we got home she phoned again to make sure we were safe at home. Also the towing personnel were very friendly and helpful. Thank Outsurance for making life a bit less stressful. ⭐⭐⭐⭐⭐ From me.

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Replies (1)
OUTsurance
OUTsurance's reply06 Aug 2025, 10:28
Official
Hello Rose,

We are so glad that the service you received was so exceptional.

We are thrilled to hear that your claims process was handled so efficiently.

Regards,
The OUTsurance Team