ZM
Zandile M
1 reviews | Active since May 2021
12 Apr 2024, 14:49
Outsurance is still deducting on my account after I cancelled the insurance with them.
Hello, can you please assist me with outsurance, I was involved in a car accident on the 06th of August 2023 and I didn’t have hustles with my claim, everything went smoothly and I then cancelled the insurance with them. The problem started when they continuing to deduct an amount of R198.98 every month and I’ve been trying to get hold of them which is an issue now.
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OUTsurance's replyOfficial
18 Apr 2024, 09:48Good morning Zandile,
Further to our private reply, our client care manager Mandi contacted you to address your concerns.
He explained that while your vehicle was removed from cover, your policy remained active due to your contents cover.
You were happy with his feedback and that cover remains active.
Regards,
The OUTsurance Team
Further to our private reply, our client care manager Mandi contacted you to address your concerns.
He explained that while your vehicle was removed from cover, your policy remained active due to your contents cover.
You were happy with his feedback and that cover remains active.
Regards,
The OUTsurance Team
OUTsurance's reply18 Apr 2024, 09:48
Official
Good morning Zandile,
Further to our private reply, our client care manager Mandi contacted you to address your concerns.
He explained that while your vehicle was removed from cover, your policy remained active due to your contents cover.
You were happy with his feedback and that cover remains active.
Regards,
The OUTsurance Team
Further to our private reply, our client care manager Mandi contacted you to address your concerns.
He explained that while your vehicle was removed from cover, your policy remained active due to your contents cover.
You were happy with his feedback and that cover remains active.
Regards,
The OUTsurance Team