1 reviews | Active since May 2016

20 Oct 2017, 19:42

'Outsurance is outrageous'

Firstly I've just noticed that outsurance only replies to good reports on their business. Secondly I wrote a review regarding ad services from them which they have not responded to. I emailed them as well and when I told them that I have gotten a quote from another insurance broker they asked who I told them regent insurance which offered better rates than they did. The further went on to bad mouth regent, first for women, midway, dial direct just so that they can keep my business. I am so appalled it's disgusting to think that they need to stoop so low.

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Replies (1)
OUTsurance
OUTsurance's reply27 Oct 2017, 14:54
Official

Good day,

Thank you for bringing this matter to our attention. Carla our client services manager contacted you to discuss your concerns. She explained that it is procedure for our advisors to give you correct financial advice by doing product comparisons. This will ensure that you have made a well informed decision when changing insurance companies.

Thanks, Kelvin