MI
Mohamed I
1 reviews | Active since Jan 2012
29 Apr 2022, 22:11
Outsurance is OUT of any assurance?
More than two weeks since called the customer support regarding Smart Drive but not a single response.
Outsurance guys are at a lightning speed when it comes to signing in for a new product but they can be turtle when it comes to essential daily support.
Really frustrating and could be an early sign of serious service drop.
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OUTsurance's replyOfficial
05 May 2022, 12:58Hello Mohamed I
You have our sincere apologies for not having received assistance right away.
Our digital team attempted to call you on numerous occasions and also sent you a sms with direct contact details.
Please know we want to assist you and we will make further attempts to try and reach you telephonically.
Regards
OUTsurance
You have our sincere apologies for not having received assistance right away.
Our digital team attempted to call you on numerous occasions and also sent you a sms with direct contact details.
Please know we want to assist you and we will make further attempts to try and reach you telephonically.
Regards
OUTsurance
OUTsurance's reply05 May 2022, 12:58
Official
Hello Mohamed I
You have our sincere apologies for not having received assistance right away.
Our digital team attempted to call you on numerous occasions and also sent you a sms with direct contact details.
Please know we want to assist you and we will make further attempts to try and reach you telephonically.
Regards
OUTsurance
You have our sincere apologies for not having received assistance right away.
Our digital team attempted to call you on numerous occasions and also sent you a sms with direct contact details.
Please know we want to assist you and we will make further attempts to try and reach you telephonically.
Regards
OUTsurance