LM
Lucia M
1 reviews | Active since Aug 2022
16 Aug 2022, 17:00
Outsurance is just the worst
These people are *****s. Got in an accident with their client and they insist I’m the wrong party without even contacting my witnesses and they say that they only take what their clients tells them. Even the accident report did not say I’m wrong but I now have to pay them the cost of their customers new car. You guys are *****s. Got an email saying the putting a judgment again my name and will attach if I don’t pay them. I only received one call asking me about the accident and I told them what happened and nothing from them until I got email from lawyers
Helpful (0)
Replies (3)0
Replies (3)
OUTsurance's replyOfficial
17 Aug 2022, 11:01Hello Lucia
Following our private reply to you, thank you for providing us with our client's claim number.
We are not at all insensitive to the financial burden being placed on you after your 3rd party claim has been refuted.
Extensive work was done when the claim was validated in 2020 and it was confirmed you skipped a red traffic light, which resulted into the collision. We followed all the correct steps and acted correctly in handing the matter over to our attorneys.
Regards
OUTsurance
Following our private reply to you, thank you for providing us with our client's claim number.
We are not at all insensitive to the financial burden being placed on you after your 3rd party claim has been refuted.
Extensive work was done when the claim was validated in 2020 and it was confirmed you skipped a red traffic light, which resulted into the collision. We followed all the correct steps and acted correctly in handing the matter over to our attorneys.
Regards
OUTsurance
OUTsurance's reply17 Aug 2022, 11:01
Official
Hello Lucia
Following our private reply to you, thank you for providing us with our client's claim number.
We are not at all insensitive to the financial burden being placed on you after your 3rd party claim has been refuted.
Extensive work was done when the claim was validated in 2020 and it was confirmed you skipped a red traffic light, which resulted into the collision. We followed all the correct steps and acted correctly in handing the matter over to our attorneys.
Regards
OUTsurance
Following our private reply to you, thank you for providing us with our client's claim number.
We are not at all insensitive to the financial burden being placed on you after your 3rd party claim has been refuted.
Extensive work was done when the claim was validated in 2020 and it was confirmed you skipped a red traffic light, which resulted into the collision. We followed all the correct steps and acted correctly in handing the matter over to our attorneys.
Regards
OUTsurance
LM
Lucia M's updateReviewer Update
29 Aug 2022, 10:26Im still waiting for you guys to get back to me with your investigation.. I again went back to the police station and now it seems like the accident report is missing...
LM
Lucia M's update29 Aug 2022, 10:26
Reviewer Update
Im still waiting for you guys to get back to me with your investigation.. I again went back to the police station and now it seems like the accident report is missing...
OUTsurance's replyOfficial
01 Sept 2022, 15:29Hello Lucia
We confirm our liability claims manager did contact you and provided you with feedback.
Regards
OUTsurance
We confirm our liability claims manager did contact you and provided you with feedback.
Regards
OUTsurance
OUTsurance's reply01 Sept 2022, 15:29
Official
Hello Lucia
We confirm our liability claims manager did contact you and provided you with feedback.
Regards
OUTsurance
We confirm our liability claims manager did contact you and provided you with feedback.
Regards
OUTsurance