GH
Graham H
1 reviews | Active since Mar 2014
14 Jun 2025, 11:16
Outsurance is irritating
I phoned to make a change on my insurance. I got that done. And happy... But after making that change I am bombarded with irritating phone calls from Outsurance for life, furneral cover exctra. And they cannot take NO for an answer. This has made me want to cancel my insurance with you. When a client says NO, don't push them. And today I got another call. The lady pushed me to the point I'm going to call on Tuesday and cancel my insurance. This is ridiculous from you. Constant calls for nonsense I never requested. If I receive another call about useless life, furneral cover exctra I am canceling with Outsurance.
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OUTsurance's replyOfficial
19 Jun 2025, 15:18Good day Graham,
We do apologise for the unwelcome calls. The last thing we wanted to do was cause you any unnecessary stress and frustration.
After responding privately to you, we escalated the matter to our sales manager, Ray. We can assure you that you will not receive any further life/funeral marketing calls.
Please feel free to email Ray should you require his assistance. Email provided via private message.
Regards,
The OUTsurance Team
We do apologise for the unwelcome calls. The last thing we wanted to do was cause you any unnecessary stress and frustration.
After responding privately to you, we escalated the matter to our sales manager, Ray. We can assure you that you will not receive any further life/funeral marketing calls.
Please feel free to email Ray should you require his assistance. Email provided via private message.
Regards,
The OUTsurance Team
OUTsurance's reply19 Jun 2025, 15:18
Official
Good day Graham,
We do apologise for the unwelcome calls. The last thing we wanted to do was cause you any unnecessary stress and frustration.
After responding privately to you, we escalated the matter to our sales manager, Ray. We can assure you that you will not receive any further life/funeral marketing calls.
Please feel free to email Ray should you require his assistance. Email provided via private message.
Regards,
The OUTsurance Team
We do apologise for the unwelcome calls. The last thing we wanted to do was cause you any unnecessary stress and frustration.
After responding privately to you, we escalated the matter to our sales manager, Ray. We can assure you that you will not receive any further life/funeral marketing calls.
Please feel free to email Ray should you require his assistance. Email provided via private message.
Regards,
The OUTsurance Team