EE
Eezy E
1 reviews | Active since Mar 2012
29 Jun 2022, 08:54
Outsurance is getting worse by the day
I have been trying to log a claim for my daughter's tablet since Monday. I have been emailing back and forth yet no one is trying to assist me. I have made it clear that I have more than one policy. Response I got now is that I should phone i cause they cannot find the policy where my tablet is insured on? Why are you deducting the premium iff my account then? For peanuts? Please sort out my claim!
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OUTsurance's replyOfficial
04 Jul 2022, 14:29Good day Eezy,
Thank you for bringing the matter to our attention.
Shortly after you posted your review on HP, your claim was registered. Ataniel our claims manager contacted you to discuss the claim in detail. We will address the service failure accordingly.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for bringing the matter to our attention.
Shortly after you posted your review on HP, your claim was registered. Ataniel our claims manager contacted you to discuss the claim in detail. We will address the service failure accordingly.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply04 Jul 2022, 14:29
Official
Good day Eezy,
Thank you for bringing the matter to our attention.
Shortly after you posted your review on HP, your claim was registered. Ataniel our claims manager contacted you to discuss the claim in detail. We will address the service failure accordingly.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for bringing the matter to our attention.
Shortly after you posted your review on HP, your claim was registered. Ataniel our claims manager contacted you to discuss the claim in detail. We will address the service failure accordingly.
We do apologise for the inconvenience caused.
Regards,
OUTsurance