Outsurance is best avoided

Outsurance misrepresents their cover. After disclosing that I live in Namibia, I insured an SA bough car with Outsurance in 2015. Upon registering a (minor) claim I was suddenly informed that the claim can only be administered in SA - costing potentially more than the value of the claim. I was told the cover is seamless - unless off course when it comes to actually claiming. After i followed up on this - Outsurance mentioned I must move the insurance to Namibia - at a much higher rate than what I am currently paying for 2 cars and household cover! So - for all the time I was actually not covered as promised and will clearly pay dearly for the privilege to submit a claim. I think not - Outsurance finally admitted they will process the claim, but only when I pointed out that I think it is fair to get my premiums back as they clearly have not insured me for the risk I was paying for. This is a bad and ********* business and people should be warned that Outsurance will avoid settling a claim at all cost