OutSurance is a total *******!!!!!

<p>Out Surance is a total *******!!!!</p> <p>Vehicle was sent to Mercedes Benz for Diagnostics and reported back that the engine light is not accident related. Vehicle was not stripped and Diagnosed just put onto a computer. Now Out Surance will not repair the problem due to there is no proof for them to claim the repair cost back from the guy who is at fault. What do we pay Insurance for if Out Surance only care about recovering there own losses? Vehicle was road worthy before the Insurance was taken out and now been told by Out Surance that long as they informed me about the problem its fine for them to release my vehicle. The point is My vehicle is no longer road worthy with the engine light on as to its now a problem with the engine and will not be safe to drive. This matter will not end like this, its time the press and social media got a taste of what Outsurance is really about. Has for There Claims Advisor "Loreal Leeuwschut" she has no respect for customers and states you will be liable for storage fees then just cuts the call on you. This is not the first time. Why should i be liable for storage fees when my vehicle is no longer road worthy. My vehicle was fine before the accident!!!!</p> <p> </p> <p>Update: Outsurance wants to release my vehicle to me knowing that it is no longer safe to drive. Mercedes Benz report states engine light is due to wear and tear on the engine internals. Vehicle only has 130000km. So now outsurance is using that report against me but the engine light only came after the accident.</p> <p> </p> <p>Its now time to take this matter to all social media</p> <p>Outsurance does not care for there safety of there clients.</p>