MI
Mariam I
1 reviews | Active since Aug 2018
18 Jun 2023, 11:55
Outsurance is a load of ****
Terrible customer service. They do not assist in any way. They do not get back to emails or calls. The worst insurance company i have experienced.
Quick to take installments... forever to help with payout of claims
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Replies (1)
OUTsurance's replyOfficial
22 Jun 2023, 14:16Good afternoon Mariam,
Further to our private reply after receiving your complaint our Claims manager John contacted you to discuss your concerns relating to the outcome of your claim.
The outcome of your claim remains unchanged in the absence of your full service history.
This was discussed during sales stage and the call can be made available to you on your request.
If you are able to retrieve the full-service history from the dealership you purchased your vehicle from please feel free to contact us.
Regards,
The OUTsurance Team
Further to our private reply after receiving your complaint our Claims manager John contacted you to discuss your concerns relating to the outcome of your claim.
The outcome of your claim remains unchanged in the absence of your full service history.
This was discussed during sales stage and the call can be made available to you on your request.
If you are able to retrieve the full-service history from the dealership you purchased your vehicle from please feel free to contact us.
Regards,
The OUTsurance Team
OUTsurance's reply22 Jun 2023, 14:16
Official
Good afternoon Mariam,
Further to our private reply after receiving your complaint our Claims manager John contacted you to discuss your concerns relating to the outcome of your claim.
The outcome of your claim remains unchanged in the absence of your full service history.
This was discussed during sales stage and the call can be made available to you on your request.
If you are able to retrieve the full-service history from the dealership you purchased your vehicle from please feel free to contact us.
Regards,
The OUTsurance Team
Further to our private reply after receiving your complaint our Claims manager John contacted you to discuss your concerns relating to the outcome of your claim.
The outcome of your claim remains unchanged in the absence of your full service history.
This was discussed during sales stage and the call can be made available to you on your request.
If you are able to retrieve the full-service history from the dealership you purchased your vehicle from please feel free to contact us.
Regards,
The OUTsurance Team