Outsurance is a horrible company

OutSurance is absolutely pathetic. They do not rectify or even follow up with defective workmanship of their contractors, even after numerous complaints.

The policy holder, my mother, was given grief by this company. She even died now, with OutSurance been the biggest headache she had to deal with. We are still having issues with this company. We trying to amend the policies as she now past away, but they cannot pick up anything that she had insured despite having multiple items insured with OutSurance. We get told she didn't have insurance, yet the monies goes off from her account, and is just increasing all the time, with the latest been this month, and we are told a few days later that she didn't have insurance with OutSurance.

This is a pathetic company