lM
lebogang M

1 reviews | Active since Nov 2012

12 Apr 2023, 16:24

Outsurance is a ****

You guys claim to be the best and you pay claims WOW what a lie. I claimed for my wedding ring that got Lost/****** . When i took out the policy your agent advised tat you will pay me the value of the ring as jewelry appreciate compare to cars HAHAHAHA guess what because you are saving by using your own jeweler and you get a discount now i am left to not even get half of the the month worth my ring. I don't want to use your people i prefer mine as that is someone very personal to me. I used to give you guys praise never again you are the worst. don't lie to people on your app the value of my rind was around 15k and I am going to received around 5k wow. I am going to convince my wife to remove everything and we will go somewhere else you guys are just a bunch of ****** and yet you pride yourselves with the amount of complains i have seen go back to the drawing board and re look at your strategy

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Replies (1)
OUTsurance
OUTsurance's reply18 Apr 2023, 16:49
Official
Good afternoon Lebogang,

Thank you for your feedback.

Our claims manager Abigail contacted you to adress your concerns and discuss the recourse which you were happy with.

We are sorry for any inconvenience caused.

Regards,
The OUTsurance Team