1 reviews | Active since Jul 2017

19 May 2020, 16:55

Outsurance ****ing my future

I have this account on my credit record from 2017 , I have no insurance with them and I paid them along time ago , they now say I have a credit of R1177 that’s affecting me badly , was my biggest mistake making them my insurance ? I no longer have the car but they still haunt me !!!!!!!

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Replies (1)
OUTsurance
OUTsurance's reply20 May 2020, 10:47
Official
Hi Bongiwe

We acknowledge receipt of your complaint and very concerned with what you have described. We completely understand how you feel and would like the opportunity to investigate and assist you.

OUTsurance is a member of the Credit Providers Association and as such we are legally obliged to provide the credit bureaus with the details of financial transactions relating to our premiums. This includes both payments of premiums and instances where premiums are not paid. Our inquiries will never affect your score. 

Please provide us with your policy details so we can escalate this to our ITC queries department for urgent attention and assistance.

Regards
OUTsurance