MP
M P
1 reviews | Active since Feb 2016
13 Apr 2023, 11:00
Outsurance impairs customers dignity
Outsurance why Are u colluding with your service providers? Why do you ignore your customer complaints for weeks ? Why do you debit my bank account every month but blatantly ignore servicing the terms of our contract? You must know ignoring me impairs my human dignity… so this is who you are as a corporate!
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
19 Apr 2023, 14:12Good afternoon M Pillay,
Your feedback is naturally concerning.
We have contacted our service provided to discuss the matter and have made arrangements for your vehicle to be assessed.
This matter could have been handled better and we are sorry for the inconvenience caused.
Our client liaison advisor Rosey will be in contact with you until this matter is resolved.
Regards,
The OUTsurance Team
Your feedback is naturally concerning.
We have contacted our service provided to discuss the matter and have made arrangements for your vehicle to be assessed.
This matter could have been handled better and we are sorry for the inconvenience caused.
Our client liaison advisor Rosey will be in contact with you until this matter is resolved.
Regards,
The OUTsurance Team
OUTsurance's reply19 Apr 2023, 14:12
Official
Good afternoon M Pillay,
Your feedback is naturally concerning.
We have contacted our service provided to discuss the matter and have made arrangements for your vehicle to be assessed.
This matter could have been handled better and we are sorry for the inconvenience caused.
Our client liaison advisor Rosey will be in contact with you until this matter is resolved.
Regards,
The OUTsurance Team
Your feedback is naturally concerning.
We have contacted our service provided to discuss the matter and have made arrangements for your vehicle to be assessed.
This matter could have been handled better and we are sorry for the inconvenience caused.
Our client liaison advisor Rosey will be in contact with you until this matter is resolved.
Regards,
The OUTsurance Team
