CM
CHRIS M

1 reviews | Active since Mar 2016

20 Oct 2020, 11:19

Outsurance high level of service delivery

I had a little mishap when parking my new car in my garage. I accidentally bumped the front bumper and damaged the parking assist sensor. Very distraught I phoned Outsurance and my mood changed when helped by a super friendly and knowledgeable staff member. Within minutes I received a claim number with details of the repairer where I should take my car. Every step of the way I was kept up to date with developments. Never encountered this high level of client service anywhere else. Super grateful to them for making a an accident bearable

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Replies (1)
OUTsurance
OUTsurance's reply20 Oct 2020, 12:20
Official
Good day,

Thank you so much for this fantastic feedback!  We have shared the feedback accordingly and we appreciate your kind words of praise very much.

Regards,
OUTsurance