OUTsurance has OUTstanding service!

I am absolutely impressed with OUTsurance and their friendly, speedy response to my distress call over a weekend.

While moving a TV unit I accidently hit and broke the glass pane of a window that leads to an open veranda.

I logged a claim via their app. It was easy to navigate through.

Within minutes I received a confirmation SMS and within the hour a consultant called me.

I explained what had happened. I don't have Home Building Insurance but only Home Contents Insurance. I didn't want my claim to effect my No-Claim-Bonus. The consultant explained that there is Emergency Cover for accidents/incidents like mine and transferred my call to a friendly and helpful consultant; Nkosinathi. He continually called while I waited for the glass company to arrive to ensure that I was safe.

Not long after the glass company; Glasfit contacted me and very shortly after the call arrived. They measured the glass for the window pane and within minutes they had replaced and repaired the broken glass of the window. I felt safe with the repaired glass pane of the window.

I received a call from Quinton Kruger, a manager of OUTsurance following up on my Emergency Claim. Super friendly and explained the whole process about the Emergency Cover. It is an extra feature that OUTsurance have for their clients at no extra cost to a client. Fantastic cover and service to offer!

I have been a client of OUTsurance for many years and each time I have had an unfortunate incident they are friendly and quick to help and resolve my claims.

I highly recommend OUTsurance for the OUTstanding service in the insurance industry from car to household cover.